There will never come a time when zero communication between businesses and their clients is acceptable. Naturally, it’s important for there to be ways to get in touch and interact in order to build brand loyalty. In today’s world, there are many different ways to communicate – social media being among the most popular. But, make no mistake about it. Short of a face-to-face meeting, there is still no better way to have a conversation than over the phone.
You can’t type as quickly as you can speak.
As Gregg Johnson of Harvard Business Review explains, there is simply no comparison to the live conversation. In terms of delivering a message, actual speaking (as opposed to typing) provides us all with the ability to communicate a lot more effectively. He highlights some indisputable facts about the delivery ability of speaking compared to that of typing or texting.
“As brands prioritize this digital experience, they often overlook a simple fact: communicating by voice is faster, easier, and more effective than typing messages back and forth,” writes Johnson, “Humans generally speak at 125-175 words per minute and can listen at a rate of up to 450 words per minute. In contrast, the average typist does 38-40 words per minute — and that’s on a full-fledged keyboard, not on a mobile phone.”
Consumers prefer genuine human interactions.
One of the reasons the telephone remains a top way to effectively communicate with customers is because conversations happen in real time. When a question is asked, it can be answered right away. Waiting several hours or even days for an answer has become the norm in the world of e-mail. This is generally considered unacceptable.
“Customers still love talking to a real human being, and they still hate complicated automated menus that take forever to get through to the person they need,” notes Arina on Casengo.com, “Although calling is still popular on its own, surveys find that 50% of customers choose to call if none of the other communication methods brought the desired result.”
Customers are calling more, not less.
We certainly wouldn’t suggest that you eliminate such modes of communication as e-mail and your social media accounts to communicate with members of your target audience. However, we would strongly advise that you place increased efforts on the ways in which you handle customer service over the phone. As Johnson reveals, today’s consumers are increasingly using the phone to have their problems resolved.
“Calls to businesses have significantly increased in response to the mass adoption of mobile phones,” he informs, “Filling out a form on a five-inch screen is a much clunkier experience than calling a business directly from a search result or a Facebook ad. According to the advertising and marketing advisory firm BIA/Kelsey, calls to businesses are expected to exceed 169 billion per year by 2020.”
Allow us to get on the phone for you!
The phone agents who are part of the TK Enterprises Inc. team have over 30 years of experience. For information about how our one-of-a-kind Event Marketing services can grow the relationships between your jewelry store and its customers, please don’t hesitate to call us toll-free at 1-877-622-0195. You may also email us at email@example.com or fill out the form on our Contact Us page and have someone contact you!
With the fall season officially getting underway this Saturday, there will be a shift in the way people approach their shopping routines. This is especially true for those who plan on shopping for jewelry. As all jewelers and fashion-conscious people alike are aware, the changing of the season brings about a changing of fashion sense. As a result, there are particular pieces you may wish to consider promoting in the weeks to come.
Here are three fresh jewelry marketing techniques for the fall:
1. Book a professional photo shoot.
There are few ways to better create an attention-grabbing marketing campaign than to post vibrant photos on your company website and social media pages. Taking pictures of your jewelry, however, shouldn’t be done with your smartphone. Hire a professional photographer to not only take the shots, but to design backgrounds that greatly compliment the pieces you wish to promote for the fall.
“Showing off your jewelry isn’t just a matter of having photos,” agrees Joy Gendusa on PostcardMania.com, “You need HIGH QUALITY photos to capture the intricate details of your diamonds and gems…Photos that clearly SHOW the quality and beauty of your jewelry will make your jewelry store marketing much more effective because prospects will instantly be able to SEE that you have something worth buying.”
2. Make heavy use of your social media accounts.
What good are beautiful pictures if no one sees them? As mentioned, your website should include an array of the photos taken at your recent shoot. But your company’s social media accounts should also play host to your eye-catching pictures. It’s well known that the majority of social media users greatly enjoy viewing and sharing photos. As Gendusa insists, “people LOOK and click when they see images!”
She goes on to reveal a number of very telling statistics about social media use: 79% of the U.S. population uses Facebook, 70% of Facebook users login daily and 75% of users take action after seeing an Instagram advertising post. “Social media is a FREE way to get your jewelry marketing out so people can see what beautiful items you have for sale, and you can drive clicks from social media back to your website,” Gendusa adds.
3. Make it all about customer service.
You can launch the most elaborate marketing campaign in your company’s history. But it won’t likely create the type of interest in your brand that genuinely enjoyable interactions can. Never forget to put the needs and wants of your customers first. Remember to treat them like people and not just means to potential sales.
“When a consumer is making a sizable purchase, be it a diamond engagement ring or a gold bracelet, they want to get the best product for the best price,” writes Nancy Friedman on FitSmallBusiness.com, “But they also expect the salesperson to not only be knowledgeable, but to provide superior customer service. Eighty-seven percent of customers share good experiences with others, and 88 percent are influenced by online customer service reviews when making a buying decision.”
At TK Enterprises Inc., we have a lot of experience working with North American jewelers and helping them to host in-store events that showcase their excellent customer service practices. Let’s put our knowledgeable team of phone agents to work for you!
For more information about our Event Marketing services, please don’t hesitate to call us toll-free at 1-877-622-0195. You may also email us at firstname.lastname@example.org or fill out the form on our Contact Us page and have someone contact you!
In the year 2018, we have more ways to communicate with each other than ever before. Between all of those social media platforms, messaging apps and our email accounts, it’s practically impossible to not stay in touch. There is something about all of those modes of communication, however, that lack a human quality. It’s hard to have genuine interactions when a message is sent and its reply could potentially take hours to appear.
A natural conversation, on the other hand, is one that can help two or more individuals get a true sense for what the other parties are talking about. Bonds can be made easier. And, of course, actual talking involves inflections, tones and gestures that help to better communicate messages. This is why the majority of your customers would much rather talk to you on the phone than use any of the above mentioned communication methods in order to receive customer service.
Studies show that customers prefer the phone.
It should come as no surprise that millennials enjoy using social media in order to keep in contact. However, even consumers who are part of the younger generation often herald the telephone as a top means of getting a problem resolved with a company. Edgar Maurice Rollon of Anderson Group offers some interesting statistics that speak to that point.
“In a survey by the Northridge Group, about 56% of respondents find communication through phones ‘easy’ and less complicated compared to other channels,” he reveals, “In the same survey, phone interactions produced the highest ratio of customer issue resolutions, with about 87% of the respondents claiming they got their issues resolved with the problems they raised through a phone call.”
Customers want the human touch.
What a telephone conversation can do that other modern forms of communication cannot is offer the opportunity for immediate back and forth dialogue. Questions can be answered immediately – not minutes later. This is likely why other research has found that the vast majority of consumers prefer that there is a “human touch” involved in the customer service provided by the companies they do business with.
On ContactCenterPipeline.com, Susan Hash reveals the findings of a global study released by Verint Systems, with support from Opinium Research and IDC. It surveyed over 24,000 consumers in 12 countries and polled more than 1,000 businesses. The study’s objective, she reveals, was to identify the right balance between digital and human customer service and whether consumers preferred digital or traditional channels.
“When the service request is simple, 22% of survey participants chose the phone as the most popular channel, while email and SMS tied for second place at 19% each,” Hash writes, “As service requests become more complex, reliance on human interaction increases. More than one-third (34%) of respondents said that they prefer to go in-store for answers to complex inquiries, while 33% said they prefer the phone. The highest-ranked digital channel was email with only 7% of consumers reporting that they use it to handle complex requests.”
Put our expertise to work for you!
At TK Enterprises Inc., we have over 30 years of experience offering the human touch to jewelry store customers. For more information about our one-of-a-kind Event Marketing services, please don’t hesitate to call us toll-free at 1-877-622-0195. You may also email us at email@example.com or fill out the form on our Contact Us page and have someone contact you!
The phone is an interesting device, isn’t it? It has truly stood the test of time. In a world that currently houses such communication tools as social media accounts, messaging apps and email, the telephone remains the top way for businesses all across North America to stay in touch with their colleagues and customers.
Of course, not every telephone user is created equal. There are experts in the field of telephone communications and their skills are evidenced by some of the specific techniques they use to impress the people they speak to on the other lines.
How do phone agents endear themselves to customers they’ve never met before? Here are three ways:
1. They know when to speak and when to zip it.
Talented phone agents know that conversations are two-way streets. They make it a point to not do all the talking. Knowing that you have the attention of your callers includes hearing them out and not interrupting while they’re speaking. A back and forth dialogue is the best kind of conversation to have over the phone. It proves that your customer is engaged.
“Put yourself in the shoes of the customers – you do not want to be interrupted when you finally express your concerns, right?” asks John Taylor of Insights For Professionals, “Do not interrupt them when they are telling you their concerns. Make sure that you listen to the customer’s whole story no matter how long it can get. This alone will make them feel important.”
2. They know how to name drop the right way.
You know that thing that most people find annoying when it’s done in regular conversations? Yes, name dropping to project a sense of status can be perceived as unsavory. However, the most talented of phone agents know that dropping the names of the people they speak to over the phone is a key ingredient to their success. It expresses familiarity and friendliness. However, as Brandon Wong of CallPage explains, it’s important not to overdo it.
“Speaking on a first name basis removes barriers and builds rapport between the two parties,” he writes, “That being said, do not overuse this tactic…Use their names no more than three times in a conversation. It is a subtle, but effective technique to convey that the company is more than just a business, but a friend that can be counted on in the long run.”
3. They express empathy when necessary.
Some telemarketers fall into lulls when speaking to clients, forgetting that they are people with feelings. You’d be surprised to know how far an “I’m so sorry to hear that, I can understand your frustration” can go. Expressing empathy shows concern, respect and courteousness, none of which will go unnoticed by your customers.
“Do not tell a customer to calm down when he or she is madly complaining about a product or service as this will not help,” advises Taylor, “Instead, reassure the customer by telling them, ‘How awful’ or ‘I understand where you’re coming from’ in a slighter louder tone than the customer.”
At TK Enterprises Inc., we proudly employ a team of experienced and friendly phone agents who make our one-of-a-kind Event Marketing services so highly regarded. Please don’t hesitate to contact us to learn more about how you can take advantage of them for your jewelry store! Call us toll-free at 1-877-622-0195, email us at firstname.lastname@example.org or fill out the form on our Contact Us page and have someone contact you!
“There’s No Business Like Show Business”. This title of a 1946 song, written by Irving Berlin, and later spawning a movie of the same name, has become a popular idiom all throughout North America. However, at TK Enterprises Inc., we’d imagine that retailers from all industries would agree on a slightly varied approach to that phrase: “There’s no business like repeat business!”
You’d be hard pressed to find a retailer who disagrees with the fact that a key to business success is securing long-term loyalty from customers. Repeat customers aren’t just great for a company’s regular sales numbers, they are often excellent advertisers for the businesses they support. Word-of-mouth promotion is widely heralded as the best kind of promotion any company can get!
So, how can you ensure that your customers keep coming back?
Implement changes based on their feedback.
Customers truly appreciate the feeling of being valued. When they offer suggestions or even lodge complaints, it’s important to take what they say seriously. Who better to listen to when it comes to figuring out ways to satisfy your customers than those very customers? Taking it from the horses’ mouths is an excellent way to increase customer satisfaction and thereby, securing repeat business.
On Inc.com, Rhett Power insists that accepting customer feedback is a top way to show customers you care. “Your customers are ready to give you their feedback, suggestions, and ideas,” he writes, “All you need to do it ask. For example, are you thinking of adding a new product? Give a sample to your best customers. Ask them to try it out, and give your their feedback. They may just save you from sinking money into inventory that won’t sell.”
Surprise them with sweetness.
Who doesn’t like getting a little something extra during the shopping experience? When you throw surprise perks the way of your customers, they won’t soon forget them. By offering out-of-nowhere discounts, providing free gift cards or even throwing in free gift wrapping, you stand to make big fans out of the people who support your brand.
“Although reciprocity works incredibly well on its own, research shows that it is even more powerful when started by surprise,” writes Greg Ciotti on ConvinceAndConvert.com, “For a simple example, recall a time that someone did something nice for you unexpectedly; the gesture probably wasn’t all that unusual, but the fact that it came out of nowhere left a strong impression on you.”
Invite them to exclusive events.
“Show your most valued customers you appreciate their business by inviting them to special events,” advises Power, “Perhaps you can give them a special offer on items they regularly purchase or access to an after-hours sale available to a chosen few.” At TK Enterprises Inc., we specialize in inviting customers to the special in-store events thrown by jewelers all across North America.
Over the past several years, we have made well over a million calls for jewelry stores providing us the experience required to develop a core team of callers and a proven system of calling. For more information about our one-of-a-kind Event Marketing services, please don’t hesitate to call us toll-free at 1-877-622-0195. You may also email us at email@example.com or fill out the form on our Contact Us page and have someone contact you!
“Good customer service can really build a store’s reputation,” says Johnny Katz on RapNet.com, “87% of customers share good experiences with others and 88% are influenced by online customer service reviews when making buying decisions.” The statistics revealed by Katz come courtesy of InsightSquared. It’s a survey, he notes, that proves that excellent customer service can make or break your reputation as a diamond retailer.
And while excellent customer service can help any retailer to grow its reputation, it’s important to note that there are some specific policies that should be put in place to help your jewelry store stand out from the all rest.
Your ring sizing policy.
As a jeweler, you’ve likely had countless requests to have rings sized correctly. Naturally, rings are popular sellers, especially for those who are preparing for the married life. Of course, rings come in all shapes and sizes and often need to be adjusted to match the fingers of the buyers and/or recipients. Having a specific ring sizing policy in place is paramount to the sterling reputation of your brand.
“When a customer orders a ring in the wrong size, how are you going to handle pricing on the piece?” asks Marlene Richey on RioGrandeBlog.com, “Charge a one-time sizing fee? Let the first sizing on a ring be free? You will cover the sizing costs if it only goes up one size? What happens if the ring can’t be sized?”
Your damaged jewelry policy.
It’s important to come up with a policy that can create a happy medium between satisfied customer and your company’s bottom line. Richey admits that there are many instances when customers return damaged jewelry claiming that it was defective, when really the damage occurred due to their own actions. What is your store’s policy on handling damaged items?
“I have heard so many stories about people who say the stone in their ring fell out because of the designer’s setting, but once the designer gets the ring back, she can immediately see the ring has been sized or worked on by someone else and that is the reason the stone fell out,” Richey shares, “How will you handle this situation?”
Your customer service policy.
As previously mentioned, customer service is integral to business success. In most cases, it’s a customer’s experience that will determine whether or not he/she returns to a store. It’s important to make customers feel welcome in your jewelry store, but it’s just as important to not make them feel like they are being hounded. Katz advises store owners not to ignore customers who appear to be browsing, but not to bombard them when they enter your store either.
He lists a few others Do’s and Don’ts that include “Do focus on the customer before you, but make sure that anyone waiting for your attention knows you will be with them shortly” and “Don’t push a customer to purchase beyond what they truly can afford (you risk them resenting the purchase afterwards, and losing their trust).”
The TK Enterprises Inc. team knows a thing or two about providing excellent customer service. Contact us today to learn about how our Event Marketing services can help to significantly boost your jewelry store’s reputation, helping it to stand out from all the rest. Please don’t hesitate to call us toll-free at 1-877-622-0195. You may also email us at firstname.lastname@example.org or fill out the form on our Contact Us page and have someone contact you!
It’s not just what you say, it’s how you say it. This is an idiom we’ve all likely heard several times over. It’s one of those sayings that is absolutely true. Tone and inflection means a lot to just about everyone. There’s a way to say “Have a nice day!” that conveys a sincere wish for a person’s enjoyable experience and a way to say that exact same phrase to convey a desire to see that person live a miserable existence.
Most of us know exactly what sarcasm sounds like.
We also know what boredom, indifference and agitation sound like as well. When you’re conducting business over the phone, it couldn’t be more important for you to master the ability to convey friendliness, interest and enthusiasm through your inflections and tone of voice.
“There are ways to say things so that a customer never forgets you and your pitch — they are called hooks and tone control,” says Grant Cardone on Entrepreneur.com, “No matter what you do for a living, at some point in your career you will rely on a phone to either introduce yourself or get an appointment. Other than your commitment and attitude about success, the telephone itself will be one of the single most important tools you use in building your brand, your company, and your revenues.”
Wording plays a major role in your ability to please customers.
Sometimes, the simplest change in your wording can mean the difference between keeping a customer and losing him/her forever. For example, you’re not always going to be able to provide your customers with exactly what they’re looking for. In many cases, you’ll need to provide alternative solutions.
The go-to thing to say, for most people, falls along the lines of “I’m sorry, I can’t do that for you”. Immediately, this communicates a negative response. Although it’s not untrue, it’s just not a statement that’s going to promote the growth of your customer relationships. Instead of responding solely in the negative, try responses that provide positive outcomes such as “While I may not be able to get that item to you by tomorrow, what I can do is ship a replacement free of charge.”
Keeping it positive is a key to strong customer relationships.
CallCentreHelper.com is a big proponent for using positive words and phrases. The website champions such responses as “That’s true, Sir/Madam, but…” in order to acknowledge a customer’s concerns. “The next stage would then be to demonstrate why there is no need to be concerned,” says the site.
“We can certainly do that for you, Sir/Madam” is another suggested over-the-phone phrase from CallCentreHelper.com. “Again, this statement is assertive and ‘certainly’ is a good positive word to use,” the website notes, “This is because using words with an ‘-LY’ ending is a little-known persuasion technique that many marketing agencies have recognized. Just think of the slogans to some of your favourite brands.”
At TK Enterprises Inc., we’ve mastered the friendly phone call!
With our one-of-a-kind Event Marketing services, you can have our experienced and highly motivated callers make personal phone calls directly to your customers to invite them to your businesses events, teach them about your promotions or follow up on a recent sale.
For more information, please don’t hesitate to call us toll-free at 1-877-622-0195. You may also email us at email@example.com or fill out the form on our Contact Us page and have someone contact you!
There are tons of ways to promote your jewelry business. And unless you’re losing money in the process, there isn’t a particularly wrong way to advertise your brand. Okay, maybe there are some no-no’s out there (spam, for example, is not recommended). But, for the most part, a sound marketing strategy is bound to bring some new customers your way. Or is it?
In 2018, many creative marketing strategies exist. However, we’d argue that there is none better than the genuinely pleasant interactions your staff has with its customers. Happy customers make for excellent marketers. If your team is putting concerted efforts into ensuring that all customer experiences at your place of business are stellar, word is definitely bound to spread. And there’s simply no better type of promotion than word-of-mouth promotion!
Never underestimate the power of the first impression.
It all starts with the first interaction you have with someone who either calls or visits your jewelry store. If that person genuinely enjoys being there because of how you made him/her feel, you’ve likely made yourself a loyal supporter. More important than your products is the experience your store gave its visitor. This is especially true when a new customer calls your store for help. That phone call becomes a “make or break” situation.
“A customer who contacts customer support about their first order is just as important as a customer who contacts customer service about their tenth order,” says Steven MacDonald on SuperOffice.com, “Treat each customer with respect and take appropriate action. A happy customer is likely to tell at least three friends about a positive experience and great customer service leads to increased sales.”
Feedback is your greatest ally.
Who better than your customers to tell you how to improve your customer service practices? Never take feedback lightly. Constructive criticism can go a long way in improving your brand’s reputation. Quickly implementing changes based on customer feedback will show that you respect your customers and care about what they have to say.
“Yesterday’s customer feedback can be tomorrow’s golden ticket to success—with the right approach,” says John Oechsle on CustomerThink.com, “If numerous complaints were lodged about high prices, for example, a small business would be wise to consider marking items down. And if customers were inquiring about a product your store didn’t yet carry, consider taking steps to meet that demand.”
Let’s call your customers!
At TK Enterprises Inc., we work with jewelry stores across North America and have a customer-first mentality. In the past five years, we have made over a million calls for our clients and have proven that excellent customer service breeds long-term loyalty. With the help of our one-of-a-kind Event Marketing services, jewelry store owners are able to politely and professionally offer exclusive invites to upcoming in-store events.
Is there are a better way to show a customer you care than to offer a personal invite to a special event? For more information about our Event Marketing services, please don’t hesitate to call us toll-free at 1-877-622-0195. You may also email us at firstname.lastname@example.org or fill out the form on our Contact Us page and have someone contact you!
At TK Enterprises Inc., we have over 30 years of call center experience. As a result, our team is made up of experts in understanding customer behavior. We’ve developed one-of-a-kind Event Marketing services that utilize our skills and know-how to provide you with greater access to your entire customer base. By contacting your customers on your behalf, we maximize your potential to increase traffic and boost sales in your jewelry store.
No matter how much modern technology has pushed people towards using messaging apps and social media platforms to communicate with each other, phone calls remain highly effective at delivering messages about the upcoming events that businesses are hosting. From our experience, customers much prefer direct and personal forms of communication. An exclusive phone invite goes a long way. It’s just one of the keys to providing excellent over-the-phone customer service.
We’ve also learned how to master the voicemail message.
Naturally, not customers we call for our clients pick up their phones. In some instances, we’re required to leave voicemails. There is a technique to leaving voicemails that many business representatives tend to overlook that our phone agents do not. Enthusiastic, energetic, engaging – these three E’s are all ingredients of the perfect voicemail!
On CanadianBusiness.com, Kat Tancock elaborates about the importance of leaving strong voicemails. “Ensure voicemail messages are easy to understand and include an introduction, any information you might need from the caller and when someone will return their call,” she advises, “End the message by directing them to the company website and informing them of any further relevant information (such as restricted hours during holidays.)”
The ability to empathize and de-escalate is an important skill.
Being warm and friendly to customers over the phone is generally pretty easy when the customers themselves are warm and friendly. But how well are you able to handle irate customers? Although we rarely encounter any negative responses to our calls, the ability to empathize with dissatisfied customers and de-escalate angry individuals is yet another key to providing excellent over-the-phone customer service.
“When a customer is upset or frustrated, they might not be able to take in what you say – even when it’s the right answer,” informs Zendesk.com, “First, really listen to help them calm down. After saying all they need to say, they’re more likely to be receptive to hearing the solution you offer—even when it’s not what they’d like to hear. You can find some practical advice for how to say no to customers in Tough talk: when ‘No’ is the right thing to say to a customer.”
Choose us to do your calling for you!
The TK Enterprises Inc. team has spent the last five years making over a million calls for jewelry stores all over North America. Our outstanding track record within the industry and the various accountability systems we have in place, provides our clients with the transparency and peace of mind that 100% of the calls will be completed with passion and enthusiasm.
For more information about our unique Event Marketing services, please don’t hesitate to call us toll-free at 1-877-622-0195. You may also email us at email@example.com or fill out the form on our Contact Us page and have someone contact you!
In today’s world, consumers want so much more than to simply find what they’re looking for in stores. Most shoppers are looking to develop genuine connections with the brands they do business with so that they can enjoy lifelong dependencies on their favourite stores to fulfill their needs.
Many consumers also enjoy bragging about stores they’ve “discovered” and they’re only too happy to recommend them to friends. As a jewelry store owner, it is vital that you take advantage of this. Know that it’s not enough to simply please the individuals who enter the front doors of your store. You need to work to build the relationships you have with those individuals once they exit those doors.
Make the phone your friend.
Back in the 1970s, Bell System used the motto “Reach Out And Touch Someone” to promote their services. This slogan came into even greater prominence in the 1980s when it was famously used as AT&T’s tagline. And, in 2018, while those advertisements are long gone, the phrase is still entirely true. When you put in efforts to reach out and make connections with individuals who have supported your business, you stand a much greater chance of securing long-term loyalty.
On Medium.com, Ahmad Iqbal explains that there are numerous benefits to calling your customers to show them your appreciation for their business. He insists that you offer your thanks, but also use the opportunities to provide your customers with exclusive information about your store’s offerings. That way, your phone calls of thanks will double as upselling opportunities.
“When you’re on the phone with a customer and you’re just broken the ice by thanking them for their trust in your business, you’ve opened a conversation with someone who falls within your customer base,” writes Iqbal, “If they have bought once, they are likely to buy again. By using the call to build report and get to know your customer better you will have a better idea of their needs and can suggest another product they might like.”
Calling your customers will generate positive reviews.
Let it be known that, these days, online reviews count for a lot. Most customers are quick to jump online in order to read customer reviews that will help them to make their buying decisions. By making genuine connections with your customers, you will encourage very positive reviews of your brand online. Studies show that this will help to boost sales.
“In a recent study, it was found that 70% of buyers consult reviews before making a purchase,” reports ConnectWithScout.com, “If you find the customer loves your product, make sure you send them a link to leave a review. It’s common knowledge that positive reviews act as social proof and lead to increased sales.”
Let TK Enterprises Inc. do the calling for you!
Our one-of-a-kind Event Marketing services put our experienced and highly motivated callers on the phone for you. They will make personal phone calls directly to your customers to invite them to your businesses events, teach them about your promotions, or follow up on a recent sale.
For more information about our Event Marketing services, please don’t hesitate to call us toll-free at 1-877-622-0195. You may also email us at firstname.lastname@example.org or fill out the form on our Contact Us page and have someone contact you!