+1 (877) 622-0195 info@tomkaufmann.com

 

Event Marketing

Calling Your Customers

Our roots have been firmly planted in the sales fields for over 30 years providing us a wealth of experience in understanding customer behaviour and an expanded call-center with the capacity to handle your entire customer database, providing you with the maximum potential for increased traffic and sales.

How Event Marketing Benefits Your Business

 

The concept of calling existing customers is already employed by many businesses. Many of our clients already call a small percentage of their database and invite them to events. Phone calls are highly effective at delivering the message of the event to the customer due to the fact that our callers will either speak directly with the customer or they will leave an enthusiastic voicemail.

Most of our clients have incorporated our services as part of their business model and many no longer have their staff make any calls at all. Our clients continue to use traditional marketing efforts such as mailers, postcards, radio ads, TV ads, emails, etc to increase traffic to their events in parallel with our services.

Our experienced and highly motivated callers make personal phone calls directly to your customers to invite them to your businesses events, teach them about your promotions, or follow up on a recent sale.

We make sure that we keep your customers well-informated by relaying all relevant information regarding the events and promotions your business is currently holding.

Why Choose Us

Our roots have been firmly planted in the Sales field for over 30 years providing us a wealth of experience in understanding customer behaviour.

We have spent the last 4 years making over 1,000,000 calls for jewelry stores providing us the experience required to develop a core team of callers and a proven system of calling.

Our outstanding track record within the industry and the various accountability systems we have in place, provides our clients with the transparency and peace of mind that 100% of the calls will be completed with passion and enthusiasm.

Our call-center has the capacity to contact your entire database of current customers allowing you maximum potential for increased traffic and sales.

Let your sales people focus on in-store customers and ease them from the burden of managing phone calls.

We also offer discounts for volume purchases and to those who share membership with our Buying Group Associations

Modern Phone Technology

Monitoring of calls to ensure our callers deliver the highest quality of service.

Recording of calls (within applicable states/provinces) to provide accountability.

Call display of your business and a local area code.

Dedicated mailbox for your customers to call back the display on their phone for missed calls. There is an automated recording informing them of details of events.

Scheduling and reassignment of calls within our team to accommodate actions that can be addressed from our end.

Data Capture & Reporting

Results logged for each and every call made to provide accountability.

Daily notification of any urgent items for store to take action on to ensure the timely handling of unique customer issues and inquiries.

Detailed and organized reports generated to provide accountability and to enable clients to address actions that require involvement of their store management.

Post-event sales analysis to determine Return on Investment.

What Our Clients Have To Say

We used TK Enterprises to generate increased traffic for a promotional sales event in our retail businesses. They aided us in creating the right message, provided constant communication throughout the campaign, and provided sales result analysis after the event: approximately half of the sales from the event were clients who received a call or voice message from TK for a great return on investment! We have used them twice and we will absolutely continue to use TK for our “call to action” events.

Holly Metzger

Franchise Owner

We have been using TK Enterprises Inc. calling service for events for almost a year now with great results! Our sales associates are busy helping people on the sales floor and only have time to call a limited amount of customers for events. Using TKE has really increased turn out and sales results at our events. They have done a great job for us.

Trey Bailey

Store Owner, Bailey’s Fine Jewelry

TK Enterprises has really impressed us! A Jeweler friend referred us to them and we are so grateful. We’ve used them for several of our events and our clients are impressed that “we” call them personally. Their callers are super friendly and very genuine. We would recommend them.

Monteca Confers

Confers Jewelers

TKE Marketing has been worth its weight in gold. Our customers love the personal feel of a phone call and have responded amazingly. Tracking the results of a campaign is simple and easy. The ROI on our first 3 campaigns has been exceptional and the team at TKE has been just as exceptional, working with us on tight deadlines and last-minute changes to our target list. We will be using their services for years to come.

Executive Management Team at SoBe Furniture