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A Brief History

We have been training medium and large business sales teams for over 40 years. Over time, with the demand for more prospect training, TK Enterprises increased its attention to focus more on cold call training. Slowly small businesses came onboard and were requesting this training as well when they realized that cold calling was the best way to grow sales.

Our Cold Calling and Appointment Setting Division has grown larger and spans many industries from IT to Financial, Consulting to Tech and beyond.

In 2014, we launched our Telephone Event Marketing Division, with a focus on telephone calls from high end retailers to their existing consumers. Driving traffic to in store events for jewelry stores, high end apparel, furniture and other retailers helps drive sales. We are co-op eligible for many high end jewelry brands such as LeVian and EFFY.

With our calling facility across from Detroit MI, we are able to accommodate calling campaigns across all time zones.

Meet The Team

Heidi Kaufmann

Heidi joined the company in 2013 after several years of running a successful transportation company and as an Inside Sales Representative for a North American staffing agency. Her previous work with BMO Nesbitt Burns and their US counterpart, Harris Bank, gave her a solid understanding of cross-border relationships and corporate processes. Her work for them focused on contingency and system implementation. In addition, she has over 27 years of customer service behind her. Her relationships with our clients and her attention to detail made her the obvious choice as CEO when her father retired.

Tom Kaufmann

Tom was born in Sweden, and immigrated to Canada in 1951, settling in Montreal. He is a graduate of l’Institute de Technologie de Montreal (diploma: Electronic Technology) & Concordia University (Degree: Bachelor of Electrical Engineering). Additional courses taken were Basic Selling Skills, Time Management (both by Xerox), and Basic Negotiating Skills. Tom worked in Montreal for such notable companies as Motorola, General Electric, Bell Canada, before being transferred to Ajax, Ontario. Being fully bilingual, Tom worked for many US based companies as their Canadian Sales rep. He has been in sales for over 35 years.

The last 30 years Tom has run his own successful Sales Consulting business, specializing in helping Small & Medium sized businesses organize their sales staff, and expand their territories. His specialty is sales, with a focus on cold calling, and business communications. Indulging in his passion for corporate training and teaching, Tom not only teaches business courses at community colleges such as Seneca College, Centennial College, and Durham College, but also trains corporations, such as Lenovo Canada (formerly IBM Microcomputer Div), in his Sales & Cold Calling Techniques. In addition to all his training and teaching, Tom enjoys giving seminars on various business topics to organizations and businesses. Tom also mentors & counsels Small Business.

Jason Fenech

Jason joined the TK Enterprises team in 2017, bringing with him over 5 years of managerial experience in a call centre environment. Jason is a proven leader, who thrives on building and developing a highly motivated and successful team, to not only meet, but exceed client expectations. Jason understands his customer’s needs and effectively communicates them to his team. He enforces TK Enterprises Organizational Values and Best Practices and is an integral part of the management team.